Terms of Service

Effective Date: July 1st 2024

Welcome to the website of Euphoria Essence Clean Ltd., a cleaning company located in Calgary, Alberta, Canada. By accessing or using our website and services, you agree to be bound by these Terms and Conditions. Please read them carefully.

1. Website Owner, Offering, and Binding of Terms

This website is owned and operated by Euphoria Essence Clean Ltd. These Terms set forth the terms and conditions under which you may use our website and services. By accessing or using our website or services, you confirm that you have read, understood, and agree to be bound by these Terms.

2. Who Can Use Our Website

To use our website and/or receive our services, you must be at least 18 years old or of the legal age of majority in your jurisdiction and possess the legal authority to enter into these Terms as a binding agreement. You are not permitted to use this website or our services if prohibited by law or regulation in your country or jurisdiction.

3. Services Provided

Euphoria Essence Clean Ltd. offers professional residential and commercial cleaning services. The specific services provided will be detailed in the service agreement or booking confirmation.

4. Key Commercial Terms

By booking a service with Euphoria Essence Clean Ltd., you agree to pay the fees listed on our website at the time of booking. Payment is due before the service commences, and we accept only online payments via our secure payment gateway. We reserve the right to change our prices and correct any errors at any time.

5. Cancellations and Refunds

Cancellations must be made at least 24 hours before the scheduled appointment to avoid a cancellation fee of 50% of the service cost. Refunds will be processed according to our refund policy, which requires that the service be cancelled within the specified timeframe. No refunds will be issued for services already rendered.

6. Right to Change Offering

We may, without prior notice, change the services we offer or stop providing services altogether. We may also terminate or suspend access to our services without notice for any reason.

7. Warranties and Liability

Euphoria Essence Clean Ltd. makes no warranties regarding the services provided. We are not liable for any damages, losses, or injuries that may occur as a result of using our services, except as required by law. Any issues with the services must be reported within 24 hours of service completion, and we will make reasonable efforts to address them.

8. Ownership of Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of Euphoria Essence Clean Ltd. and is protected by copyright and other intellectual property laws. You are not permitted to use our content without our express written consent.

9. User Content

If you upload or submit content to our website (such as reviews or testimonials), you confirm that you have the legal rights to do so and grant us a non-exclusive, royalty-free, perpetual licence to use, modify, and display that content.

10. Right to Suspend or Cancel Accounts

We reserve the right to suspend or terminate your access to our website and services if you violate these Terms or any applicable law. You may discontinue use of our services at any time by cancelling your account.

11. Indemnification

You agree to indemnify and hold Euphoria Essence Clean Ltd. harmless from any claims, losses, or damages arising from your use of our website or services or any violation of these Terms.

12. Limitation of Liability

To the maximum extent permitted by law, Euphoria Essence Clean Ltd. is not liable for any indirect, incidental, or consequential damages arising out of your use of our website or services.

13. Right to Change and Modify Terms

We reserve the right to modify these Terms at any time. Changes will be posted on our website, and continued use of our website or services constitutes acceptance of the new Terms. If you do not agree with any changes, you must stop using our website and services immediately.

14. Promotional Emails and Content

By providing your contact information, you agree to receive promotional emails and other communications from us. You can opt-out of these communications at any time by contacting us.

15. Governing Law and Dispute Resolution

These Terms are governed by the laws of the Province of Alberta, Canada. Any disputes arising from these Terms or your use of our website or services will be resolved in the courts of Calgary, Alberta.

16. Customer Support

For any questions or concerns regarding these Terms or our services, please contact us at support@euphoriaessence.ca