1. What areas do you service?

We proudly offer our cleaning services to Calgary, and surronding areas. If you are unsure whether we cover your area, please contact us for confirmation.

2. What types of cleaning products do you use?

At Euphoria Essence Clean, we use eco-friendly and non-toxic cleaning products that are safe for your family, pets, and the environment. We believe in delivering a clean space without compromising your health or the planet.

3. How do I schedule a cleaning service?

Scheduling a cleaning service is easy! You can contact us via phone, email, or our online booking system. Our friendly team will assist you in finding a convenient time that fits your schedule.

4. What is included in the regular cleaning service?

Our regular cleaning service includes dusting, vacuuming, mopping, cleaning bathrooms, kitchens, and general tidying up. We cover all essential areas to ensure your space is clean and well-maintained.

5. What is the difference between regular cleaning and deep cleaning?

Regular cleaning focuses on maintaining the cleanliness of your home with routine tasks, while deep cleaning is more thorough, targeting areas that are often overlooked. Deep cleaning includes tasks such as scrubbing grout, cleaning behind appliances, and other detailed work.

6. Do I need to be home during the cleaning service?

No, you do not need to be home during the cleaning service. Many of our clients provide us with a key or access code. However, if you prefer to be present, that is perfectly fine as well.

7. How do you ensure the security of my home and belongings?

We take the security of your home and belongings very seriously. Our team members are thoroughly vetted, background-checked, and trained to handle your property with the utmost care and respect.

8. What if I am not satisfied with the cleaning service?

Your satisfaction is our top priority. If you are not completely happy with our service, please contact us within 24 hours, and we will re-clean the areas of concern at no additional cost.

9. Can I customize my cleaning service?

Absolutely! We offer customizable cleaning packages to meet your specific needs and preferences. Just let us know your requirements, and we will tailor our services accordingly.

10. Do you offer any additional services?

Yes, we offer a range of additional services, including carpet cleaning and our exclusive interior car detailing. Please contact us for more details on these services.

11. What is your cancellation policy?

We understand that schedules can change. If you need to cancel or reschedule your appointment, please provide us with at least 24 hours' notice to avoid any cancellation fees.